Classifieds - Positions Available

 

Marketing Positions Available

Admissions Director

Windward Gardens in Camden, ME is seeking a highly motivated and team oriented Admissions Director! The Admission Director is responsible for managing the customer flow, admissions process and marketing program for the center. Responsibilities include guiding marketing program for healthcare services which assures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center profitability and census goals. Responsibilities/Accountabilities: Assess inquiries when necessary and respond to referrers within one hour whenever possible, facilitates admission decision and ensures positive admission experience for customer and family; meets census goals by working with the center’s interdisciplinary team and Network entities to coordinate customer flow into and through the nursing center; ensure an immediate response to phone, fax, and walk-in inquiries and referrals; coordinates tour, application, and sales process with customers, families and referrers, either personally or with appropriate back-up systems; ensures proper completion, signing and distribution of paperwork; meets with family and customers on day of admission and ensures appropriate preparation of room and introduction to nursing staff on unit; communicates admission criteria to referral sources, customers and families; ensures comprehensive gathering and documentation of customer data which will enhance appropriate placement within the Network; maintains thorough knowledge of medical, social and financial information relating to ElderCare; conducts follow-up on all inquiries which have not yet been converted to admissions; works with Administrator and appropriate staff to ensure consistent, effective admissions, discharge and transfer meetings; maintains statistics indicating customer flow, pending and lost inquiries, denials, hospital discharges and marketing activity; submit to corporate office; nurtures referral relationships through and aggressive, customer-oriented admissions process; develops and maintains referral base; works to initiate, nurture and maintain contacts with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions; stays abreast of services available within the center and through the Network in order to serve as liaison with the center to hospital discharge planners, utilization review nurses, physicians, and other professionals to assist in efficient use of center and alternate care setting within the Network; provides information to referral sources of customer’s progress as appropriate; identifies and facilitates marketing opportunities for referring hospitals and physicians, as it relates to individual center as well as center clusters; work with Administrator and Regional marketing to follow-up, as needed; develops and implements long-range and short-term marketing plans; coordinates and participates in presentations about the center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources; works with Administrator to ensure customer satisfaction and to assess/respond to customer satisfaction surveys; concerns his/herself with the safety of all center customers in order to minimize the potential for fire and accidents. Also, ensures that the center adheres to the legal, safety, health, fire and sanitation codes by being familiar with his/her role in carrying out the center’s fire, safety and disaster plans and by being familiar with current MSDS; puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights; performs other duties as requested. As one of the nation's largest long-term care and rehabilitation providers, we offer a generous and wide-ranging compensation package including: Medical/dental/vision insurances; company-paid life insurance and short-term disability; voluntary insurance programs; 401(k); continuing education programs; leadership training program; Pre-tax Flexible Spending Accounts; extensive paid leave for holidays; service awards; generous elder care benefit for family members. Specific Educational/Vocational Requirements: Minimum of three (3) years’ experience in a healthcare setting, supervisory role preferred; minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred; marketing/admissions experience, geriatric/ senior services experience preferred; experience in midcoast healthcare service area is highly desirable. Please apply online! www.genesiscareers.com/jobs or contact Shelby Knight, Human Resources Manager  This e-mail address is being protected from spambots. You need JavaScript enabled to view it   EOE/AA (posted 08/04/14)

Director of Public Relations & Marketing

Maine Veterans’ Homes is a not-for-profit organization that provides long term health care to veterans and their spouses. MVH provides care for approximately 640 residents in six facilities throughout the state. Maine Veterans’ Homes is a national recognized leader, provider and advocate for veterans’ long term care and delivery. Position summary: The Director of Public Relations & Marketing provides system-wide leadership and guidance for a wide variety of public relations, marketing, and communications activities, including media relations, publications, special events, writing, graphic design, website and social media content and other duties. Reporting to the CEO, this position works in close cooperation with the individual Homes to develop and execute effective public relations and marketing strategies to promote MVH’s services and reputation.  Essential Skills, Knowledge and Experience: Five to seven years as a senior manager in public relations and/or marketing; Bachelor’s degree in marketing, communications, public relations or related field; must be able to apply knowledge, manage time and multiple details, meet deadlines, prioritize, organize, and delegate work effectively; must be able to provide a high level of effective communication with management team and staff; ability to make professional and effective presentations before small or large groups; must be able to exercise discretion and independent judgment for making decisions; grant writing experience in a health care background would be preferred. Benefits: MVH offers competitive wages and benefits that include: employer paid medical, dental, life, STD & LTD. Generous Earned Benefit Time, Maine State traditional retirement plan, 403(b) w/employer match, continuing education opportunities, tuition loan assistance, and wellness program. Interested candidates may send a cover letter and their resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , fax to Human Resources at (207) 430-4486 or mail to Maine Veterans’ Homes, 5 Community Drive, Suite 3, Augusta, ME 04330, Attn. Human Resources. Resumes will be accepted through August 31, 2014. MVH is an Equal Opportunity Employer (posted 07/29/14)