Start Date: 2/26/2026 11:30 AM EST
End Date: 2/26/2026 1:00 PM EST
Venue Name: Zoom Webinar
Organization Name:
Maine Health Care Association
Contact:
Program Date: February 26, 2026
Program Time: 11:30 AM - 1:00 PM
Rates:
MHCA Member: $65
Non-Member: $98
For a printable flyer: Click Here
To register: Click Here
To review MHCA's education policies: Click Here
Managing Difficult Behaviors
Behaviors can have a large impact on your resident’s quality of life. It is vital as Activity Professionals that we piece together the puzzle to provide quality services and programming that meets their individualized needs and understand that behaviors are nothing more than a means for communication when words are no longer effective. This session will provide an in-depth look at behavior interventions.
Program Objectives:
- Gain knowledge and confidence in person-specific interventions.
- Learn the importance of building relationships with the persons we serve.
- ?Focus on interventions that can help improve quality of life.
Presenter:
Alisa Tagg, MS ACC/EDU CADDCT CDP CDCS-RCCS, DCS is an independent consultant specializing in Life Enrichment education, Dementia Care Training, and Leadership Development. She has been a certified activity consultant since 2006 and an activity director working primarily in skilled nursing facilities since 1993. She enjoys teaching the MEPAP education course to new activity professionals. Alisa holds a master’s degree in psychology, with an emphasis on Industrial and Organizational Psychology and a providers Certificate of Completion specializing in Aging. She is a Certified Alzheimer’s Disease and Dementia Care Trainer, a Certified Dementia Practitioner with the National Certification Council for Dementia Practitioners, a Certified Dementia Communication Specialist with Improv4Caregivers, and a Dementia Connection Specialist with the Dementia Connection Institute. Alisa works as the Association Director of the National Association of Activity Professionals. She has enjoyed working with elderly populations for most of her life and dramatically loves the elderly. In 1988, Alisa was named the Indiana Health Care Association Teen Volunteer of the Year. Alisa speaks on local, state, and national levels on various topics relating to health care and the activity profession.
Web Platform:
MHCA will use the ZOOM platform to conduct this webinar. If you’re new to Zoom, we encourage you to visit their
Help Desk to learn more about system requirements and preview their free “how to” videos.
Zoom Link:
A week prior, MHCA will invite all registered participants to complete the form required to register for the Zoom webinar. Once complete, confirmation will be sent to the email you provided, which will include instructions for obtaining handouts and your link to join the session on the day of the program.
Certificate:
To earn a Certificate, you must join the meeting using the link provided. In lieu of sign-in sheets, we will rely on the Attendee Report provided by the webinar platform (which documents attendee contact information and webinar join/end times). After the series is complete, and attendance verified, certificates will be issued to all eligible participants.
