Event Calendar

Friday, June 21, 2019

Relational Intelligence: How to Connect, Communicate & Collaborate Your Way to Success (W19064)

Start Date: 6/21/2019 9:00 AM EDT
End Date: 6/21/2019 4:00 PM EDT

Venue Name: Caribou Rehab & Nursing Center

Location:
10 Bernadette Street
Caribou, ME  United States  04736

Organization Name: Maine Health Care Association

Contact:
Karen Michaud, Director of Education
Email: kmichaud@mehca.org
Phone: 207.623.1146

Description:
Technical skills get you in the game, relational skills enable you to win the game. We have all worked with someone who possesses knowledge and expertise but are lacking in the area of people skills. Interpersonal and communication skills are essential to an engaging, supportive, high-performing workplace. This session will focus on ways to enhance your ability to work well with others and, therefore, increase your value.
 
Learning Objectives:

  • Determine 3 ways to make a great first impression
  • List 5 ways to easily remember names
  • Identify 4 personal styles and how to effectively communicate with each style
  • Explain the 4-step conflict resolution process
  • List 7 practices of exceptional communicators

Presenter:
Del Gilbert is the owner of Accelerating Excellence. His expertise is in the human side of business. He consults, trains and speaks on building high-performance in people and organizations. Del has held leadership positions in the healthcare field for the past 35 years. Del holds a Bachelor of Arts degree in Psychology and a Master’s in Business Administration. He is a Certified Leadership Coach and a Certified Master Trainer. He served as Chief Learning Officer and Director of Organizational and Service Excellence at St. Joseph for 15 years. Del’s bi-weekly podcast, Accelerating Excellence with Del Gilbert, can be heard on iTunes, Google Play, Spotify and Stitcher; he also has a bi-weekly blog that can be found at delgilbert.com.

How to Register
We encourage you to register early as space is limited for some of our programs. Registrations cannot be accepted over the telephone, they must be submitted in writing.  There are two options to register: (1) Use the Register Online option, or (2) Complete the Paper Registration Form, fax it to MHCA at 207.623.4080, and mail the original (along with your payment) to: Maine Health Care Association, 317 State Street, Augusta, ME 04330.  

Fee:
MHCA Members: $129 (1st Registrant) ~ $10 discount (additional registrants from same facility)
Non-Members: $199 (1st Registrant) ~ $10 discount (additional registrants from same facility)

Job Code:
W19064

CEUs:
Approved for 6 CEUs by the Maine NHA Licensure Board

Education Policies:
For information about refunds, certificates and more, you may use this link to view/print MHCA's Education Policies

Online Registration

Registration is Closed
Closed: 6/20/2019 12:00 PM

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