Start Date: 7/18/2019 9:00 AM EDT
End Date: 7/18/2019 4:00 PM EDT
Venue Name: Caribou Rehab & Nursing Center Location:
10 Bernadette Street
Caribou, ME United States 04736
Maine Health Care Association
Amid changing federal requirements, training competencies, reimbursements systems and staffing shortages, skilled nursing facilities (SNF) must learn how to thrive in the face of new and complex challenges. In this program, Healthcentric Advisors offers the kind of tools and expertise necessary to help long-term care providers navigate this challenging landscape. Using the Holistic Approach to Transformational Change (HATCh) Model, each segment will present an array of sustainable solutions that fully impact your systems and can bring about the best possible care. Topics for discussion include emerging long-term care trends/challenges and ideas for staying responsive, staff stability practices, tools for creating an effective infection prevention plan, trauma-informed care, person-centered care, dementia care, and more.
- Discuss current challenges faced by nursing centers and ideas for staying nimble.
- Provide insights into successful recruiting and staff stability practices.
- Review tools and resources for creating your infection prevention plan.
- Learn how to develop a trauma-informed care response on three levels – residents, staff and the organization.
- Discover where person-centered care begins and how to move it forward in your organization.
- Unpackage the eight-step process for decreasing off-label use of antipsychotic drugs and improving dementia care.
Margaret Crowley, a Quality Improvement Consultant for the New England QIN-QIO, focuses on infection prevention and control in long term care. Dr. Crowley has 40 plus years of experience in nursing and health care. Most recently, she led a team of quality improvement specialists who provided consultation to improve safety, increase effectiveness and efficiency, advance patient-centered care, and reduce disparities in care among hospitals, physician practices, nursing homes and home health services. Dr. Crowley has served as an infection prevention and education consultant for a clinical reference laboratory serving 150 long term care nursing facilities throughout New England. She holds an MS in Community Health Nursing from Boston College and a PhD in Educational Administration in Nursing from the University of Texas.
Sandy Fitzler has 30 years of Long-Term Care (LTC) experience. She has served as a nursing assistant, Loss Prevention Director, Clinical Services Director and, most recently, Quality Improvement Advisor with Healthcentric Advisors. At the nation’s largest LTC provider organization, Ms. Fitzler was responsible for developing quality improvement resource and both influencing and monitoring national health care policy related to clinical practice, health information infrastructure, and the workforce. Ms. Fitzler focuses on quality care for elders, especially those with a dementia illness, serving in a key role in the Massachusetts Antipsychotic Medication Reduction Taskforce. Sandy helps skilled nursing facilities improve care for individuals with dementia through person-centered approaches including the HATCh model.
Jennifer McCarthy, MEd, MS, LCPC, is the Senior Program Coordinator for Care Transitions at Healthcentric Advisors. Ms. McCarthy brings a wealth of knowledge with integrated and trauma-informed Behavioral Healthcare and is an innovative educator, and quality improvement facilitator. She has been recognized for developing cross-component relationships, and has served as Subject Matter Expert for the National Council for Behavioral Health/SAMHSA. Jennifer has a bachelor’s degree in Geography, master’s degrees in Education and Counseling and is working towards a doctorate of Health Professions Education. She is a Licensed Mental Health Counselor (LMHC) and a Licensed Clinical Professional Counselor (LCPC). Previously, Ms. McCarthy worked as a practice facilitator helping Maine physicians achieve their quality improvement goals. In 2016, she received the Behavioral Health Excellence Award from the Maine Primary Care Association and, in 2006, she was a Master of Change recipient from North Shore Community College.
Marguerite M. McLaughlin is a Consultant for Healthcentric Advisors. Ms. McLaughlin has a passion for improving the lives of residents by developing educational resources, tools and products for staff. She is an enthusiastic educator working to support change in healthcare. Her 30 years of experience as Senior Director of Quality Improvement at the AHCA, Saint Elizabeth Home, and the Alzheimer’s Association have provided unique insights and “boots on the ground” experience she can use to help organizations improve care and services for residents. She is a Pioneer Network Board Member, serving as chair for the Education Committee. She has served on the Industry Partnership for Healthcare and has been Lead Coordinator for the national CMS Pilot Study “Improving Nursing Home Culture,” through which she and her team developed the HATCh model (Holistic Approach to Transformational Change). Ms. McLaughlin served on the national Individualized Care Pilot Project, which joins surveyors and the QIO on survey teams, so regulation and education happens simultaneously in nursing homes. She earned a master’s degree in Holistic Counseling and applies this knowledge to individualized care and organizational culture.
How to Register:
We encourage you to register early as space is limited for some of our programs. Registrations must be submitted in writing. There are two options to register: (1) Use the Register Online option, or (2) Complete the Paper Registration Form, fax it to MHCA at 207.623.4080, and mail the original (along with your payment) to: Maine Health Care Association, 317 State Street, Augusta, ME 04330.
MHCA Members: $99 (1st Registrant) ~ $10 discount (additional registrants from same facility)
Non-Members: $149 (1st Registrant) ~ $10 discount (additional registrants from same facility)
Approved for 6 CEUs by the Maine NHA Licensure Board
For information about refunds, certificates and more, you may use this link to view/print MHCA's Education Policies.