Director of Operations
Reporting to the company Chief Operating Officer, the Director of Operations (DO) will serve as a key member of the Operations Team providing operational oversight for various First Atlantic HealthCare (FAHC) communities.
The DO will possess a sustained track record of leading and managing Skilled Nursing, Assisted Living and Nursing Facility communities and have proven their ability to be a good listener, motivator, innovator, communicator, and patient advocate. The DO will provide overall leadership, including day-to-day care of patients, care coordination with outside providers (as needed), management of quality assurance performance improvement processes, recognizes the financial implication of all management decisions with the goal of providing excellent patient care profitably. The DO will oversee all facility-related operations including QAPI processes, planning, organizing, controlling, and supervising all clinical activities according to company policies, standards of practice, and state and federal laws.
First Atlantic Healthcare success rests on achieving its goals in four key areas, known as the Key Variables for Success. The incumbent will be responsible for leading effective strategies that enable assigned FAHC locations to meet or exceed their goals in the four areas listed below:
- Market Share
- Customer and Employee Satisfaction
- Quality and Compliance