Start Date: 3/31/2026 1:00 PM EDT
End Date: 3/31/2026 2:30 PM EDT
Venue Name: Virtual (Zoom)
Organization Name:
Maine Health Care Association
Contact:
Program Date: March 31, 2026
Program Time: 1:00 - 2:30 PM
Rates:
MHCA Member: $65
Non-Member: $98
For a printable flyer: Click Here
To register: Click Here
To review MHCA's education policies: Click Here
When the Well Runs Dry: Staffing During Crisis
Most healthcare-oriented businesses are in the midst of some of the biggest staffing challenges they have ever faced. Despite significant recruiting and retention efforts, many organizations find themselves unable to admit more residents/patients because they lack the staff to properly care for them. They find themselves constantly pressed to do more with less. This timely presentation is designed to help participants develop practical skills and insights to improve their effectiveness in dealing with staffing shortages.
Participants will learn:
- 3 tips for keeping existing team members enthusiastic and less likely to burn out.
- The difference between a resource problem and an allocation problem.
- A mistake that causes organizations to fall further behind and how to avoid it.
- Keys to leveraging your time.
- A case study showing what one community did to reduce the biggest driver of staffing need: resident acuity.
Presenter:
Eric Collett is a licensed assisted living administrator who has been working with seniors living with dementia and their families since 2000. A passionate educator, Eric spends his days inspiring everyone from business leaders and college and professional athletes to family and professional caregivers to leverage current brain health research to improve their lives and the lives of those they serve. As a consultant to hospitals, assisted living and skilled nursing facilities, home health, hospice and PCS agencies and families caring for persons living with dementia, Eric has taught tens of thousands of people across the United States. Eric also teaches at the College of Western Idaho and has taught at Boise State University. Eric graduated summa cum laude from the University of Utah with a degree in interpersonal communication, a minor in psychology and extensive training in music. His passion for learning and unique background allow Eric to reach audiences in powerful ways that help them think differently.
Web Platform:
MHCA will use the ZOOM platform to conduct this webinar. If you’re new to Zoom, we encourage you to visit their
Help Desk to learn more about system requirements and preview their free “how to” videos.
Zoom Link:
A week prior, MHCA will invite all registered participants to complete the form required to register for the Zoom webinar. Once complete, confirmation will be sent to the email you provided, which will include instructions for obtaining handouts and your link to join the session on the day of the program.
Certificate:
To earn a Certificate, you must join the meeting using the link provided. In lieu of sign-in sheets, we will rely on the Attendee Report provided by the webinar platform (which documents attendee contact information and webinar join/end times). After the series is complete, and attendance verified, certificates will be issued to all eligible participants.
